FAQ

Q1.

What certifications do your products have?

We have obtained ISO, CE, ASME and other authoritative international certifications, with strict quality control for each batch.

Q2.

What is your annual production capacity?

Our annual production capacity exceeds 100,000 tons, which can fully meet large-volume and urgent orders.

Q3.

Can you provide free samples?

We can provide free standard samples, you only need to bear the freight cost. But please don't worry, we will refund or discount the shipping cost when you pay for the official order.

Q4.

What is your delivery time?

It depends on the order quantity. 

Standard orders take 15-30 days, customized according to your specific requirements.

Q5.

What payment terms do you accept?

For small sample orders, we accept Paypal, For mass orders,We accept T/T, L/C, Alipay, Wire Transfer, and other payment methods. Usually 30% deposit, 70% balance before shipment.

Q6.

Which ports do you usually ship from?

We usually ship from Tianjin ports, and can also arrange as your requirements.

Q7.

What documents do you provide for export?

Full export package (Invoice, Packing List, Bill of Lading, COC, etc.).

Q8.

How would you choose the shipment way?

Basically, we will select shipment ways based on four factors (order quantity, delivery time, costs and customs policy), then list couples of reasonable options with Pros and Cons to customers, letting them to decide.

Q9.

How do I place an order?

Contact via email/phone for a quote, then confirm with PO.

Q10.

Are you a trading company or factory?

We are a manufacturer with 7 years’ experience and independent import & export qualifications..

DO YOU NEED A CUSTOMIZED PLAN?

Send us your drawings or requirements and get a fast quotation today.

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